15444 Tradesman Dr Ste 101, San Antonio, Texas 78249

Terms and Conditions for Self Service Auto Shop

Reservations & Deposits:

• Make online reservations at least 7 days in advance. Last-minute appointments (within 7 days) by phone only.

• Confirmation & Deposit: We'll contact you to confirm and collect a deposit after booking.

• Deposit Refunds: Full refund for cancellations made 24 hours or more in advance. Deposit forfeited for last-minute cancellations and no-shows (15+ minutes late without notice).

Safety & Regulations:

• Safety Briefing & Waivers: Watch a video and complete a waiver before entering the shop floor. Everyone must comply.

• Personal Protective Equipment (PPE): Closed-toe shoes/boots, safety glasses (provided), and gloves (provided) are mandatory.

• General Facility Rules:

• Be aware of your surroundings at all times. The shop is a dynamic and potentially dangerous environment

• Failure to follow these rules may result in denial of service without a refund

• Occupancy Limit: Maximum 3 individuals per bay.

• Age Requirements: 18+ to rent a bay, 12+ with a guardian to access the facility.

• Alcohol & Drugs: Strictly prohibited. Violation results in immediate removal.

• Lift Adjustments: Only Authorized Personnel may operate lifts. Staff only.

• Report any broken tools or machines to the attendant

• Respect each other’s personal space

• NOTHING can block the fire exits or fire extinguishers

• Do not leave keys on the ignition for extended periods of time

• You must use the hose to vent out exhaust fumes any time a vehicle is running

• Safety Regulations: No running, horseplay, improper waste disposal, spills, or driving inside the facility.

• Tool & Equipment Responsibility:

• Clean and return tools/equipment in good condition.

• Use the correct tool for the task.

• Seek clarification from staff if unsure.

• Additional Policies:

• Comply with all policies and staff instructions.

• No profanity in the service bay.

• Violation of rules may result in removal and forfeiture of fees.

Safety & Regulations:

• Customers are responsible for their own safety and shop usage.

• Additional helper must be approved by staff.

• Report spills immediately.

• Smoking and vaping are prohibited.

• Staff only moves vehicles and operates lifts.

• Clean and return tools. Ask staff if unsure.

• Follow all policies and staff instructions.

Additional Booking Policies:

• Arrive 15 minutes early for check-in, waiver review, and bay familiarization

• Vehicle placement on the lift is done by our staff.

• Reservations must be paid in advance.

• Cancellations require 24 hours' notice.

• Reserved time periods begin and end at scheduled times.

• Extend your time if available, but additional charges will apply.

• Overtime after closing hours incurs double the hourly rate.

• Payment must be made before vehicle release.

• 18+ with valid license required for membership and bay rental.

• Vehicles must be registered and insured.

By reserving a bay, you agree to these terms and conditions.

Safety First, Fun Always! We look forward to welcoming you to the Self Service Auto Shop!

Terms and Conditions for Self Service Auto Shop

Reservations & Deposits:

• Make online reservations at least 7 days in advance. Last-minute appointments (within 7 days) by phone only.

• Confirmation & Deposit: We'll contact you to confirm and collect a deposit after booking.

• Deposit Refunds: Full refund for cancellations made 24 hours or more in advance. Deposit forfeited for last-minute cancellations and no-shows (15+ minutes late without notice).

Safety & Regulations:

• Safety Briefing & Waivers: Watch a video and complete a waiver before entering the shop floor. Everyone must comply.

• Personal Protective Equipment (PPE): Closed-toe shoes/boots, safety glasses (provided), and gloves (provided) are mandatory.

• General Facility Rules:

• Be aware of your surroundings at all times. The shop is a dynamic and potentially dangerous environment

• Failure to follow these rules may result in denial of service without a refund

• Occupancy Limit: Maximum 3 individuals per bay.

• Age Requirements: 18+ to rent a bay, 12+ with a guardian to access the facility.

• Alcohol & Drugs: Strictly prohibited. Violation results in immediate removal.

• Lift Adjustments: Only Authorized Personnel may operate lifts. Staff only.

• Report any broken tools or machines to the attendant

• Respect each other’s personal space

• NOTHING can block the fire exits or fire extinguishers

• Do not leave keys on the ignition for extended periods of time

• You must use the hose to vent out exhaust fumes any time a vehicle is running

• Safety Regulations: No running, horseplay, improper waste disposal, spills, or driving inside the facility.

• Tool & Equipment Responsibility:

• Clean and return tools/equipment in good condition.

• Use the correct tool for the task.

• Seek clarification from staff if unsure.

• Additional Policies:

• Comply with all policies and staff instructions.

• No profanity in the service bay.

• Violation of rules may result in removal and forfeiture of fees.

Safety & Regulations:

• Customers are responsible for their own safety and shop usage.

• Additional helper must be approved by staff.

• Report spills immediately.

• Smoking and vaping are prohibited.

• Staff only moves vehicles and operates lifts.

• Clean and return tools. Ask staff if unsure.

• Follow all policies and staff instructions.

Additional Booking Policies:

• Arrive 15 minutes early for check-in, waiver review, and bay familiarization

• Vehicle placement on the lift is done by our staff.

• Reservations must be paid in advance.

• Cancellations require 24 hours' notice.

• Reserved time periods begin and end at scheduled times.

• Extend your time if available, but additional charges will apply.

• Overtime after closing hours incurs double the hourly rate.

• Payment must be made before vehicle release.

• 18+ with valid license required for membership and bay rental.

• Vehicles must be registered and insured.

By reserving a bay, you agree to these terms and conditions.

Safety First, Fun Always! We look forward to welcoming you to the Self Service Auto Shop!

Contact

15444 Tradesman Dr Ste 101, San Antonio, Texas 78249

210-641-5808

info.selfserviceautocare@gmail.com

© 2024 by Self Service Auto Shop. All Rights Reserved.

Contact

15444 Tradesman Dr Ste 101, San Antonio, Texas 78249

210-641-5808

info.selfserviceautoshop@gmail.com

© 2024 by Self Service Auto Shop. All Rights Reserved.